SSON Glossary: Artificial Intelligence (AI)
The science and engineering of intelligent machines including computers and robotics so they can perform tasks that typically require human intelligence to complete.
AI Agents, Agentic AI, and Intelligent Automation
November 21 by Ramnath NatarajanAI Agents and Agentic AI are pivotal components driving the next wave of Intelligent Automation. Let's start with the definitions.
The Bright Future of AI: In Conversation with Pascal Bornet
July 09 by Pascal BornetPascal Bornet boasts over 25 years of consulting experience as well as authoring two books, Intelligent Automation and Irreplaceable. Drawing on his wealth of knowledge, Pascal sat down with SSON, at...
AI in Action: L’Oréal’s Journey
April 29 by Sally FletcherSSON were delighted to interview Jannette Perez, AVP Finance, L’Oréal and Nathanael L’Heureux, Chief Solutions Ambassador, Oversight, about L’Oréal’s recent AI implementation. In this episode, the two...
Advanced Analytics & AI: A Game Changer For Our Industry
March 18 by Beth BrownThis February, SSON was delighted to host the 2024 Autonomous Enterprise Virtual Summit. SSON was joined by Dr. Ansgar Thiessen, the Global Head of Operational Excellence at Swiss Re, for his session...
AI In Your AP Inbox? 6 Important Questions To Ask
February 28 by Appzen IncDigital transformation, generative AI, and change management are all hot-topic conversations within accounts payable teams. But, how do you find the best AI-enabled query management solutions to meet...
Visibly Productive & Highly Influential: How AI is Reshaping Finance Roles
October 25 by Sally Fletcherin this episode we discuss how you can introduce Artificial Intelligence into the audit function, and how this concept is about enhancement of human skill not its displacement. We'll cover how this ca...
Gaining Greater Control Over Cash Flow with AI
August 07 by SSON EditorA recent SSON webinar with OpenEnvoy revealed companies in the US alone had spent a staggering $16.5 Trillion in 2021.
Revisiting the Five-Tool Knowledge Worker in the Age of AI
June 27 by Chris McCannWhy we can't forget the importance of quantitative thinking, communication skills, people centricity, planning/process mindset, and critical thinking when working with AI.
The Vital Importance of AI for Global Business Services (GBS)
October 24 by SSON EditorWhy it’s vital for global business services (GBS) to focus on institutional knowledge as it relates to technology.
What Digitization and AI Technologies can do to Accelerate the Transformation of Traditional GBS Setups
September 27 by Saswata KarAs a key strategic enabler, GBS organizations by design bring new opportunities through the act of simplifying, standardizing, and automating processes for increased efficiency.
AI in Workforce Management: What You Need to Know
September 23 by SSON EditorManisha Singh is a digital transformation expert with nearly 20 years of experience in strategy, business transformation, and people operations. In preparation for IA World Series digital conference,...
AI and Automation: Shared Services Transformation
August 30 by Ed ChallisOwing to recent innovations, AI and automation technologies are poised to transform shared and global business services (GBS). Indeed, shared services leaders are starting to acknowledge their shared...