Learning and Development – Harder to Share Than the Rest of HR?
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Over the last 10 to 15 years, many organisations have outsourced portions of their HR processes to third parties (like IBM), or they have built captive shared services (similar to what ANZ Bank has done) or created a hybrid model using a bit of both (for example Rio). The types of HR processes that are either managed by an outsourcing provider or put into the Shared Services Centre (SSC) tend to be administrative in nature and include payroll, HR administration, employee service desk, benefits a...
