Indian IT companies set sights on software outsourcing deals worth $50 billion in 2013

Indian IT companies set sights on software outsourcing deals worth $50 billion in 2013 In 2013, software outsourcing deals worth nearly $50 - about half the size of India's information technology industry - are coming up for renewal. Indian service providers are positioning themselves for battle. Full story Demand from BPO and home buyers to buy property sector – Philippines Demand for commercial space, particularly from business process outsourcing (BPO), will remain the driving force behind real estate as an industry and supported by a broader market of residential buyers, property consultant CBRE Philippines said recently, as reported by GMA News. "Fiscal dilemma in the US will push more business process outsourcing to the Philippines," said Rick Santos, CBRE Philippines chairman and chief executive officer. Santos also cited the strong pre-leasing commitments, with the BPO sector accounting for 80 to 90 percent of total office space and taking up at least 4.5 million square feet annually. Full story Everest Group recognizes insurance BPO leaders 2012 PEAK Matrix highlights Insurance BPO market: ExlService Holdings, Inc, a leading provider of outsourcing and transformation services, was recognized as a Leader in the market report, "A PEAK into the Leaders, Major Contenders, and Emerging Players of Insurance BPO," published by global consulting and research firm Everest Group. Everest Group's Performance, Experience, Ability, Knowledge (PEAK) Matrix provides an objective, data-driven, and comparative assessment of providers, and positions service providers as Leaders, Major Contenders or Emerging Players. Based on its top quartile performance, Everest Group identified EXL as a Leader for insurance BPO. Full story. [The full report can be accessed at https://research.everestgrp.com/Product/11946]. Philippines: Tabuk City: DTI approves 54 proposals under its Shared Services Facility project in CAR Tabuk City’s (province of Kalinga, Philippines) Department of Trade and Industry has approved 54 project proposals from various organized sectors in the Cordillera Administrative Region (CAR) under its Shared Services Facility (SSF) project; 15 more are awaiting approval pending the submission of additional requirements. The SSF is a strategic complementary project that intends to balance off existing efforts/programs such as the National Industry Cluster Capacity Enhancement Project (NICCEP) to achieve inclusive growth as envisioned by the current administration. It entails the setting up of common service facilities or production centers for certain processes to give micro, small and medium enterprises access to better technology and more sophisticated equipment to accelerate their bid for competitiveness and help them graduate to a next level where they could tap a better and wider market and be integrated in the global supply chain. Full story UK: Barnet's 'easyCouncil' faces judicial review over outsourcing The UK’s "easyCouncil" model of no-frills local services is set to go on trial this spring after the High Court announced it will review a £320m services contract due to be outsourced by the London Borough of Barnet. The judicial review of the legality of the contract means the signing of the deal, which was supposed to happen at the end of January, has been delayed. Capita was to take over services in April – just ten days after the hearing is expected to conclude in late March. Councils last year faced cuts in their spending budgets averaging over 10% caused by Whitehall cuts and declines in council tax revenues, according to the Institute of Fiscal Studies. Full story Employee outsources own programming job to China A Verizon employee outsourced his programming job to China — until he got caught. Full story Eastern European outsourcing maintains position Eastern Europe, and Poland in particular, is maintaining its importance in the realm of outsourcing despite the rising prominence of India's second-tier cities. More than one-fifth of the world's top 100 outsourcingsites were located in the region in 2012, according to new research by consultancy Tholons. Poland's second city Krakow was the highest ranked of the area's outsourcinglocations. Full story BPO up, IT outsourcing down, as Europe looks beyond cost cutting The value of IT outsourcing (ITO) contracts signed in Europe last year was the lowest for five years, while the value of business process outsourcing (BPO) deals rose by 35% compared with 2011, according to market research by TPI, and reported by ComputerWeekly.com. In its TPI Index, which records deals worth at least €4m, the value of European IT outsourcing deals in 2012 was €5.1bn, down from to €7bn in 2010. Meanwhile, annual BPO sales reached a record high at €3.1bn. Recent research from Accenture revealed that high-performing BPO relationships – those that deliver business value – use technology as a source of innovation and advantage, rather than just providing the infrastructure of delivery. Full story Polish outsourcing firm enters Romanian market Polish call center outsourcingcompany Telbridge is to enter the Romanian market and has secured office space in Bucharest's new CSDA Siriului building. Full story Dubai's Du reorganizing operations, outsourcing jobs Du, the smaller of two phone companies in the United Arab Emirates, is restructuring operations and outsourcingjobs as it seeks to boost earnings, Chief Executive Officer Osman Sultan said. The company was formally known as Emirates Integrated Telecommunications Co. (DU). Full story Talent guru provides tips on how to retain BPO employees One of the world’s leading experts in talent development and training visited Manila recently and provided a group of business process outsourcing executives some tips on how to sustain and expand their talent and leadership pool. William Byham, the 72-year-old co-founder, chairman and chief executive of Development Dimensions International, a world-leader in human resource training and development, says to sustain the growth of the industry, BPO companies need to get their employees and recruits excited about the career opportunities in the sector. Full story [inlinead]

Indian IT companies set sights on software outsourcing deals worth $50 billion in 2013

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