Exit Interview: A Lost Opportunity for Your Shared Services Team

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Let's imagine: You have decided to move on to a new role in another shared service center or organization and are currently going through the notice period. While you are probably thinking about the potential challenges at your new workplace, the exit interview is yet to be completed. There has been a lot of debate on the relevance of exit interviews and leveraging corresponding data for talent management. A majority of organizations treat the exit interview as a checklist, and so the proces...

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