The Practitioner Posts


A timely warning that the absence of agreed standards in IA/RPA is creating confusion
RPA works but don't be blind to its challenges
Understanding people is hard enough. The classic children's story Alice in Wonderland taught us that all is not what it seems. So how should you reassess that ultimate channel of possible deception – the Employee Referral? Amarpreet Bh...
A large-scale implementation of any Enterprise Resource Planning (ERP) systems like SAP or Oracle is prone to risks due to the inherent complexity. Of late, there has been a surge amongst Finance and Accounting (F&A) shared services to deplo...
Invoices are a critical factor in any finance and accounting (F&A) set-up on a global level, where the smooth functioning of accounts payable and accounts receivables processes requires there to be minimal concerns with invoicing. There...
The customer’s perception is your reality. ~ Kate Zabriskie In the age of the Internet, the relevance of customer experience and customer focused organizations has increased...
A common and informal refrain on modern day jobs, including those in Shared Services Centers, can be summed up in a single word: boredom. And yet, the present generation has more to gain from the choice of jobs available and global mobility...
The increasing penetration of mobile devices in the global financial markets heralds an interesting future. But while the obvious impact of technology on businesses has been widely documented in the international media, the response from the fin...
Discover how lift and shift model can bring success to your Shared Services.
Old methods for appraising performance no longer apply in the modern workplace, says columnist Amarpreet Bhamra; they are, in fact, severely counterproductive. He suggests a different tack
So You Have Project Overload?
Published: 2013-12-17
The current flavour, or fashion, in shared services centers spanning finance and accounting, human resources, etc., is to kick-off improvement projects. These projects would broadly be categorized under the umbrella of transformations/reengineer...
Let's imagine: You have decided to move on to a new role in another shared service center or organization and are currently going through the notice period. While you are probably thinking about the potential challenges at your new workplace, th...
A search on Google yields many educational institutions located in the United States that offer certification programs and courses (classroom based and online) related to Lean Six Sigma. Some of these include California University, Gorge Washing...
DMAIC Revisited Have you ever been stuck in situation when your Six Sigma project is starting to extend beyond agreed-upon timelines? Is the Measure phase not yielding the desired outcome? Are there...