Shared Services and GBS are often thought to be led by Finance - and given the focus on process, automation and transactional work it’s true - they often are.

However in this podcast Simon and Gerard discuss from their own experiences across several GBS organisations how HR can bring the personal touch to enable GBS teams to maximise their Employee Experience and Customer Experience.

Meet the Speakers: 

Simon Brown: HR Director (Interim) * HR Transformation & Shared Services Expert * Workday & Oracle project manager * Coach & Mentor

Gerard Hussey: Senior HR professional with extensive experience across multiple industries at a global, regional & country level. His significant experience outside HR in IT, Logistics & programme leadership enables him to provide an enterprise level perspective on modern multi-national businesses. 

NOTE: These discussions reflect the personal experiences, viewpoints and opinions of Simon and Gerard. Any statements made or opinions expressed do not, therefore, in any way reflect the opinions of their employers, or a specific company