A New Generation is Making Waves in the Workplace - And They Are Redefining the Game Plan [Successfully, as it Happens]




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The New Workplace – and the Right Talent Strategy

As the workplace reflects a new demographic, the nature of Shared Services work changes, and technology offers a boost – successful organisations are rethinking talent management and training to equip teams for the digital age (and Millennials).

SSON interviewed three Directors whose SSOs rank in the top 20 Most Admired Shared Service Centres globally (according to SSON Analytics) to ask them how they were recruiting new skill sets, what kind of training was most effective, and which strategies were most successful in retaining key talent.

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