Amarpreet Bhamra
Amarpreet Bhamra is a business process management professional with 19 years of work experience in global organizations including Ernst Young, AP Moller Maersk, Tech Mahindra Business Services (erstwhile Hutchinson 3 Global), Synchrony Financial (erstwhile GE Capital), TATA Business Support Services and GE Capital International Services. He is author of an e-book (Myriad Musings: An Exploration of Shared Services @www.smashwords.com) and 25+ publications including blogs for Shared Services Outsourcing Network (SSON), American Society of Quality Journal (ASQ), LinkedIn,www.heartlandanalyst.com and Coaching Confidence.
Amarpreet has completed an Executive Program in Leadership and Management (Indian Institute of Management-Calcutta), holds a double post graduate (Communications-University of Hyderabad & English-Panjab University) and has an Advanced Diploma in Financial Management (Indian School of Business Management and Administration). He has been certified in Master Black Belt (Anexas Consultancy SE Pvt Ltd), Black Belt (Anexas Consultancy SE Pvt Ltd), Green Belt (GE Capital) and Quality Management Systems (ISO 9001:2008), Internal Assessor (TATA BSS), RPA and AI Level 1 (Anexas Consultancy SE Pvt Ltd).
amarpreet.bhamra@gmail.com
More content by Amarpreet Bhamra
COVID-19 and Rewiring the Business Model
April 09 by Amarpreet Bhamra
Exploring how the scourge of COVID-19 has been delivering a lethal punch to most enterprises, where it has spread at a global level.
RPA: What Will the Next Decade Bring?
February 27 by Amarpreet Bhamra
Longer time frames to deployment, shorter bot lifespans ... why you need to be smarter in the decade ahead
A Prelude to Intelligent Automation: Preparation is Key
October 15 by Amarpreet Bhamra
According to SSON's 2019 industry report, 68% of global organizations have yet to implement IA. What should they know?
The Absence of Standards in Robotic Process Automation has been Disconcerting
July 29 by Amarpreet Bhamra
A timely warning that the absence of agreed standards in IA/RPA is creating confusion
RPA's Conundrum: what happened to the 'customer'?
July 10 by Amarpreet BhamraRPA works but don't be blind to its challenges
Exploring the Conscious Intent Behind Employee Referrals
January 04 by Amarpreet BhamraUnderstanding people is hard enough. The classic children's story Alice in Wonderland taught us that all is not what it seems. So how should you reassess that ultimate channel of possible deception...
Data and its Complexity in ERP Deployments
July 07 by Amarpreet BhamraA large-scale implementation of any Enterprise Resource Planning (ERP) systems like SAP or Oracle is prone to risks due to the inherent complexity. Of late, there has been a surge amongst Finance an...
Have You Considered A Centre of Excellence For Invoicing?
February 09 by Amarpreet BhamraInvoices are a critical factor in any finance and accounting (F&A) set-up on a global level, where the smooth functioning of accounts payable and accounts receivables processes requires there to...
Customer Surveys – Are They a Real Barometer Of Customer Experience?
September 25 by Amarpreet BhamraThe customer’s perception is your reality. ~ Kate Zabriskie In the age of the Internet, the relevance of customer experience and customer focused organizations has increased manifold. Th...
Data Oriented Leadership – Are Shared Services Centres Gearing Up?
August 13 by Amarpreet BhamraA change ahead Big Data and analytics are rapidly gaining in currency across many organizations, including shared services centres. This transformation will require some realignment in existin...
Modern Day Jobs, Shared Service Centers – and Boredom!
June 16 by Amarpreet BhamraA common and informal refrain on modern day jobs, including those in Shared Services Centers, can be summed up in a single word: boredom. And yet, the present generation has more to gain from the ch...
THE MOBILE REVOLUTION: Mobile Devices Are Transforming Finance – Are Shared Service Centers Gearing Up?
April 09 by Amarpreet BhamraThe increasing penetration of mobile devices in the global financial markets heralds an interesting future. But while the obvious impact of technology on businesses has been widely documented in the...
