Simple Tools Drive Success: Outlook as an Incident Management Tool

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Outlook as an Incidentt Management Tool How to Use Simple Tools like Excel and Outlook to Drive Efficiency Across Shared Services That was the theme of a recent article on simple working tools by Anil Prem DSouza, an HR specialist for Syngenta, which drew an enthusiastic response from our readers and requests for more information. We asked Anil whether he'd share what he has learned vi a live forum, and he graciously agreed to host a webinar on the subject (you can watch it for free, via t...

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