RPA: Right Tool – for the Right Job?

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My last blog centred on winning round the doubters, the "screen scrape is wrong" brigade, who have been RPA’s biggest critic (certainly within Telefônica.) Although the Technology team were RPA’s biggest doubter, you absolutely need them on your side if you are to truly reap the rewards of RPA. I’ve seen as many new ventures into RPA be unsuccessful, as successful, and the difference is mainly down to the buy-in of the Technology department. Even though RPA should be a Serv...
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