5 tips on how to scale-up robotics from Manila’s ANZ’s Global Services Group

Philippines-based Shared Services operating models are restaffing – but now it's a digital workforce

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Once the proof of concept or pilot gains the green light, RPA projects are being implemented quickly and broadly. In SSON's 2018 industry survey, 80% of Philippines-based SSCs confirmed that intelligent process automation was either already implemented – or in planning.

The crucial consideration from the start, however, needs to be: How do I scale ... later?