Understanding the Problems Your Organization is Trying to Solve and Designing your Shared Services Model to Address Them

Add bookmark

Why is it that we tend to embrace the extremes in coming up with solutions to complex problems and forget about all of the variations of space in between the extremes? It’s because this method requires less study and thinking to do so, and studying and thinking is very hard work, claims Kevin Hegarty, Executive Vice President and Chief Financial Officer for the University of Michigan.

Kevin is responsible for the general supervision of all finances, property and business of the University of Michigan. His CFO organization is made up of 2,550 staff responsible for architecture, construction, operations and maintenance of facilities, parking and transportation; occupational safety and environmental health; utilities; human resources; financial operations; and more than 10 billion in financial investments. 

Download the interview below (red button) and get more details about the Shared Services for Higher Education conference in the box beneath this text.

[inlinead]

Latest Webinars

Getting Ahead of Spain’s E-Invoicing Deadlines: Practical Steps for O2C and P2P Leaders

2026-10-27

03:00 PM - 03:45 PM CET

Spain's phased B2B e-invoicing rollout under Ley Crea y Crece is rapidly moving toward enforcement....

Benchmarking Your Shared Services Center: Where Do You Really Stand on Overpayments?

2026-10-21

11:00 AM - 11:45 AM EDT

Overpayments are everywhere, and we've got the data to prove it. This session pulls back the curtain...

Your Contracts Said One Thing. Your Invoices Say Another. Let's Fix That.

2026-10-20

11:00 AM - 11:30 AM EDT

How much of your AP process depends on information you can't easily access – buried in contracts, sc...

Recommended