Understanding the Problems Your Organization is Trying to Solve and Designing your Shared Services Model to Address Them

Add bookmark

Why is it that we tend to embrace the extremes in coming up with solutions to complex problems and forget about all of the variations of space in between the extremes? It’s because this method requires less study and thinking to do so, and studying and thinking is very hard work, claims Kevin Hegarty, Executive Vice President and Chief Financial Officer for the University of Michigan.

Kevin is responsible for the general supervision of all finances, property and business of the University of Michigan. His CFO organization is made up of 2,550 staff responsible for architecture, construction, operations and maintenance of facilities, parking and transportation; occupational safety and environmental health; utilities; human resources; financial operations; and more than 10 billion in financial investments. 

Download the interview below (red button) and get more details about the Shared Services for Higher Education conference in the box beneath this text.

[inlinead]

Latest Webinars

Next-Gen GBS: Leveraging AI to Lead in the Big Finance Age

2026-02-26

10:00 AM - 11:00 AM EST

As shared services and GBS organizations take on broader mandates and higher transaction volumes, th...

Onboarding AI Employees: How Enterprises Are Building Their Next-Gen Digital Workforce

2026-02-05

11:00 AM - 12:00 PM EST

Enterprises are entering the era of AI-First Operations, where work is no longer performed by isolat...

Evolving AP into a Spend Management Engine: How Sourcing, Contracts & Procurement Drive Real Value

2026-01-22

10:00 AM - 10:45 AM EST

Facing rising costs, supply chain volatility, and constant uncertainty, finance leaders know efficie...

Recommended