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What increasingly defines success is the delivery of meaningful commercial value. The lesson is: engage your business partners first. As shared services becomes more strategically important to business operations, leaders are required to develop broader-based general manager skills, instead of the legacy linear functionality of old. Today’s SSO leaders need a strong customer orientation and the cultural sensitivity and global DNA to operate effectively in an increasingly multi-site, mu...

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From Transactions to Trust: Transforming AP, AR, and Communications into Customer Experience Drivers

2026-06-30

10:00 AM - 10:45 AM EDT

Today's finance leaders are under pressure to improve cash flow, reduce manual work, and adapt to ev...

The Power of Thinking Differently: Why Process Mapping Falls Short in the Age of Agentic AI

2026-06-18

10:00 AM - 10:45 AM EDT

As AI adoption accelerates across Global Business Services, many organizations are repeating the sam...

Smarter AP, Reduced Risk: How Medius uses AI to detect fraud and strengthen supplier engagement

2026-06-16

11:00 AM - 11:30 AM EDT

Suppliers want to know when they'll get paid. You want to know when they'll stop asking. By leveragi...

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