Scaling Shared Services
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Tip: Fund industrial tourism. There’s nothing like kicking the tires
When you think about the time and resource that goes into designing and implementing shared services (and outsourcing, for that matter), a center of a hundred souls is a small return. So, as part of a crusade to turn corporate shared services and outsourcing leaders into sales and marketing gurus, I recently facilitated a panel on scaling shared services (Shared Services & Outsourcing Week, Orlando).
What emerged wa...
