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Listen to a podcast of this interview: Shared Services Tips from SAPPI Helen Winsor: A few questions for you today. First, what does moving beyond the transaction to value-add mean to SAPPI and what are the main focus areas driving this transformation? M Url: Let me answer for operation procurement. There, the key answer is we want to avoid transactions by automating them. In practical terms, what we are doing is instead of manually transferring the purchase requisition t...
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