Key Metric: Shared Service Usage Levels

SSON News and Analysis
Posted: 07/09/2012

 Metric Definition Finance’s level of use of shared services (Fig. 1) is a direct reflection of how many transactional FTEs have been centralized. It is also an indirect reflection of the levels of consolidation, standardization and automation that the finance function has been able to achieve. The metric is easy to derive – it is

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SSON News and Analysis
Posted: 07/09/2012


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