Metrics to implement Global Process Ownership

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Global process ownership typically entails assigning a global process owner and/or creating an organization responsible for building the capabilities and processes needed to achieve organizational goals (i.e., a transformation management office, or TMO). These goals could be efficiency-related (e.g., standardization, simplification and automation) or effectiveness-related. Global process owners work closely with the business to ensure that practices are aligned to business requirements. They als...

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