Q&A: Suzanne Young, Qantas Airways Limited
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As we look forward to the Australasian Shared Services & Outsourcing Week 2010, May 10 – 12, in Sydney, SSON sits down with Qantas’s head of shared services and chief procurement, Suzanne Young, to chart Qantas’s progress today.
SSON: Suzanne, the last year has made shared services leaders more aware of the value of their operations. Many speak of leveraging their knowledge of operational data to produce insights for the business. How does this reflect what you are doing at...
