Talking IT Outsourcing

Add bookmark
This is the first in a series of regular articles on outsourcing and technology that I’m going to be contributing to SSON. I’m focused on the trends and changes in the industry and what you should be looking out for in the months ahead – particularly in ITO.The biggest change we have all observed in the past year has been the change in sentiment from customers, because of the chaos caused by the global economic slowdown. I know from my own business that I spent 200...

Latest Webinars

Next-Gen GBS: Leveraging AI to Lead in the Big Finance Age

2026-02-26

10:00 AM - 11:00 AM EST

As shared services and GBS organizations take on broader mandates and higher transaction volumes, th...

Onboarding AI Employees: How Enterprises Are Building Their Next-Gen Digital Workforce

2026-02-05

11:00 AM - 12:00 PM EST

Enterprises are entering the era of AI-First Operations, where work is no longer performed by isolat...

Evolving AP into a Spend Management Engine: How Sourcing, Contracts & Procurement Drive Real Value

2026-01-22

10:00 AM - 10:45 AM EST

Facing rising costs, supply chain volatility, and constant uncertainty, finance leaders know efficie...

Recommended