Third-Party BPOs On The Rise

SSON News and Analysis
Posted: 07/09/2012

Captives or third party? This is the current question haunting all potential outsourcers. As of now, inhouse decision-makers are experimenting with either a captive or third party or a combination of both depending on their appetite for risk. Though the short-term scenario will not change, in the long term we’ll see a hybrid of the present

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SSON News and Analysis
Posted: 07/09/2012

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