Who Leads Asia in Improvement & Innovation?
Excellence in Improvement & Innovation
Shared Services Excellence Awards 2011, Asia
Winner: HP GBS Dalian, China
Honourable mention: National Healthcare Group, Singapore
What impressed the judges:
HP GBS Dalian has a clear strategy to improve customer excellence as well as to improve margins.
The scale of process improvement and innovation that HP GBS Dalian took on was significant. To help with this. Dalian invested significantly in its workforce (12% of the workforce) with regard...
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