I love to travel and I love to study the cultural aspects of different countries. Being in the BPO industry has allowed me to interact with people from all over the world on a regular basis. As I am in Wuhan [China} this week, at the SSON’s conference, I thought it might be useful to share what’s going on here.China has had a fascinating path on the BPO trajectory. From being a mere ripple in the pond not so long ago, the country has evolved to that of a BPO w...
