How to approach "gain-sharing" was one of the topics discussed in a webinar we hosted earlier this week, which focused on managing vendor relationships. [You can listen to and watch the whole thing here, if you were not on the call].
Clients expecting more from their providers is nothing new. Only this week I spoke to the head of a large BPO operation, who complained to me that "just meeting contract obligations" was no longer good enough. With many BPO providers today throwing in additional...
Upcoming Events
Unlocking $30 Million in Cash Flow: Konica Minolta’s Full Cycle F&A Transformation
17 March, 2026
Online
The New 9-to-Whenever: What Office Meal Trends Reveal About the Modern Workplace
25 March, 2026
Online
Follow Us
Subscribe to our Free Newsletter
Insights from the world’s foremost thought leaders delivered to your inbox.
Latest Webinars
Redefining Finance Value: Key Insights from SSOW Europe 2026
2026-05-27
10:00 AM - 10:45 AM BST
SSOW Europe 2026 is set to challenge how GBS defines value in an AI-driven world. But, for finance l...
Avoiding Buyer’s Remorse in E-Invoicing Compliance
2026-05-12
02:00 PM - 02:45 PM BST
With the mandatory B2B E-Invoicing mandate going live for France and Germany in September 2026 and J...
AI-Driven Invoice Automation with Basware’s Invoice Lifecycle Management
2026-05-06
03:00 PM - 03:30 PM BST
Stop letting manual invoice processes slow your business. Hand-keying, approval bottlenecks, and dis...
