Parkinson’s Law is defined as a syndrome where work expands so as to fill the time available for its completion. Take a hard look at your retained organization: has it succumbed to the disease?
While labor arbitrage remains the biggest reason for off-shoring, the second biggest is probably leveraging BPO subject expertise. Today, all the BPO companies claim "better-expertise" as their main virtue. These companies, apparently, have developed this better-expertise into some sort of an ar...
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