When SSON invited me to attend their flagship European event in Amsterdam last month, I entered the RAI conference centre thinking it would be just another conference. I was wrong!The atmosphere was energizing. The delegates didn’t need a KPMG study to tell them that shared services is the fastest growing segment in sourcing. It was in the air: the excitement, the opportunities, the challenges that fast growth brings with it. And most of all, the people: what we often call "talent."But how do yo...
