G6 Asia: Charles Hunting, Genpact Asia
Unless a company is driven by profit, says Charles Hunting, its ability to invest and foster an innovative cycle is limited. Captives are doing themselves a disservice here, he says, being cost focused; whereas providers, being strongly investment driven, are at an advantage. But what would be more important in terms of quantum leap would be a push towards eliminating data entry. That would represent a huge step forward for the industry.
Charles is the Chief Executive Officer of Genpact in Asia. Beginning in the outsourcing industry in 1997 in Australia he has worked with some of the world’s largest companies to solve complex business problems though innovation and outsourcing. He has also worked in every major Asian economy. Charles’ main focus is on driving business growth in the region and working closely with clients to help solve their business challenges by leveraging Genpact’s assets and expertise. Prior to his current role with Genpact, he worked with Accenture first as a consultant and then as a member of the team that built Accenture’s outsourcing practice. Genpact has almost 4000 employees and China is the regional centre for growth and the headquarters. Manilla in the Philippines is also a major operation for Genpact with in excess of 2000 employees. From these two global delivery locations clients from all over the world are served in Technology and Business Process services.
A native of Australia, Charles has been living in China since 2007.