G6 Asia: Charles Hunting, Genpact Asia
Unless a company is driven by profit, says Charles Hunting, its ability to invest and foster an innovative cycle is limited. Captives are doing themselves a disservice here, he says, being cost focused; whereas providers, being strongly investment driven, are at an advantage. But what would be more important in terms of quantum leap would be a push towards eliminating data entry. That would represent a huge step forward for the industry.
Charles is the Chief Executive Officer of Genpa...
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