Business Process Outsourcing Continuous Improvement/Process Improvement Customer Experience & Governance Data Management & Analytics Finance & Accounting Global Business Services Human Resources Process Automation & Digitalization Talent Management, Leadership and Culture
Business Process Outsourcing Continuous Improvement/Process Improvement Customer Experience & Governance Data Management & Analytics Finance & Accounting Global Business Services Human Resources Process Automation & Digitalization Talent Management, Leadership and Culture

Columns

The Shared Services and Outsourcing Network (SSON) and an expert panel of columnists keep you up to date with the industry, providing the latest and most topical shared services information and outsourcing insight. Our op-eds and tips aim to provide relevant, timely and actionable industry awareness for global business services professionals. View our latest shared services editorials below.

The Far View - Heather King

What’s Hot? A Recap of the SSON Global Advisory Board Meeting
2019-05-01
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Why Digital Transformations Fail: the Surprising Disciplines of How to Take Off and Stay Ahead - Tony Saldanha

Why Digital Transformations Fail: How to Take Off and Stay Ahead
2019-04-29
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Your Community, Your Voice

Metrics That Matter (and the Bathroom Exit Thermometer!)
2019-04-03
Millennials: Myth vs Reality – the Next Generation of Shared Services Leaders
2016-09-29
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Driving Efficiency via Shared Services Across the Middle East

How Continuous Improvement Can Make a Difference to You and the Business
2019-03-29
It's Not Always Oil: How Shared Services Can Become a Career of Choice for Gulf Nationals
2019-02-11
It's Not Always Oil: How Shared Services Can Become a Career of Choice for Gulf Nationals
2019-01-08
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Bringing Services Back In-house: Why Now Is The Time

Bringing Services Back In-house: Why Now Is The Time
"Future Proofing" the Offshore Captive
2018-12-18
CX (Customer Experience) is the New Black
2018-10-11
Bringing Services Back In-house: Why Now is the Time
2018-08-29
The Evolution of Offshoring and Why it Still Matters
2018-07-17
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