Columns

The Shared Services and Outsourcing Network (SSON) and an expert panel of columnists keep you up to date with the industry, providing the latest and most topical shared services information and outsourcing insight. Our op-eds and tips aim to provide relevant, timely and actionable industry awareness for global business services professionals. View our latest shared services editorials below.

When The Chicken Dies, Everyone Cries

The GBS Adventure: The Contingency Plan that Wasn’t
2018-01-15

The GBS Adventure: The Gamble Begins & the Team Takes Off
2017-11-28

The GBS Adventure: Killing Negatrons
2017-11-01

The GBS Adventure: When your brain is in your mouth (but you're already committed!)
2017-09-27

The GBS Adventure: What do you want to be when you grow up?
2017-09-12

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Essential Management for Doers, Doubters & Darers

Trees Die from the Top: A Formula for Fixing Company Culture
2017-01-11

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#sexyssostats

Is Finance prepared to take advantage of Intelligent Automation? Our data says 'no'
2017-11-16

How is "Brexit" Going To Affect Shared Services Centres Across the UK (and Europe)?
2016-06-24

Robotic Process Automation: Five Key Trends
2016-06-14

4 Reasons to Add RPA to Your Agenda
2016-06-09

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Negotiation Coach on Call

A Method to the Madness: Addressing Supplier Exceptions to Your Terms and Conditions
2017-09-15

The Millennial Leaders Are Coming! Dread – or Delight?
2017-07-10

How do you map out a complex scope of work?
2017-05-24

3 Elements for 21st Century Relationship Management
2017-04-12

Contracts: How to Bring Counterpart Redlines to the Law Dept. for Review
2017-03-03

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the happy path to automation

How to find the "Happy Path" for intelligent automation
2017-09-06

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