Columns

The Shared Services and Outsourcing Network (SSON) and an expert panel of columnists keep you up to date with the industry, providing the latest and most topical shared services information and outsourcing insight. Our op-eds and tips aim to provide relevant, timely and actionable industry awareness for global business services professionals. View our latest shared services editorials below.

Communication Strategies that Support Shared Service - Aniisu K Verghese

Do You Want to Be an Employer of Choice?
2023-05-18
5 Approaches for Global Business Services to Tap Communication Knowledge Management
2023-04-11
Are GBS Organizations Differentiating Their Brands Locally?
2022-11-14
Roadmapping Global Capability Centers’ Communication Priorities and Progression
2022-02-10
Communications as a COE for Shared Services Success: Charting a New Direction
2021-08-17
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Career Corner

The Art of Pitching an Idea
2023-02-16
The Value in Completing Unpopular Tasks
2023-02-07
Building a Strong Shared Services Resume
2023-01-25
The Value in Finding a Career Mentor
2022-11-23
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Mind Doodling

Doodling Our Way to Effective Knowledge Management
2022-12-08
Embedding Agile to Reinforce Quality Journey
2022-05-26
Global HR Services at Petronas - Trailblazing Talent Transformation
2021-11-01
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The Building Blocks of Shared Services Transformation

Tackling Intellectual Waste in Financial Services with AI
2022-10-03
AI and Automation: Shared Services Transformation
2022-08-30
3 Ways to Enhance Shared Services Productivity with AI
2022-07-27
Improving Service Quality across Shared Services
2022-06-28
The Future of Intelligent Automation in Shared Services
2022-05-30
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The Payroll Pundit: Lessons from Jaco Van Der Merwe

The Payroll Pundit: Lessons from Jaco Van Der Merwe
Payroll Strategy Development: Payroll on a Page Part 5 – Cost Structure and Savings
2022-09-07
Payroll Strategy Development: Payroll on a Page Part 4 – The Three Keys
2022-08-08
Payroll Strategy Development: Payroll on a Page Part 3 – The Payroll Value Proposition
2022-04-12
Payroll Strategy Development: Payroll on a Page Part 2 - Customer
2022-02-11
Payroll Strategy Development:
2021-12-09
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2025-03-27
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Quality, control and speed are important factors in the financial close, but many finance teams stru...
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2025-03-26
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2025-03-25
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We’ve heard time and again the opportunities AI can bring, but how do you go about adopting it and t...
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