Podcast interview with Kathleen Bienkowski, Emory University

Add bookmark

Podcast with Emory University's Kathleen Bienkowski

Episode Overview:

Recorded at SSOWeek, Kathleen Bienkowski joins us and shares that she feels that her psych background has done her a world of good in simply being able to relate to people in shared services.

To that end, Kathleen says that in leadership, having a high EQ – the ability to connect with and relate to others – is one of the most important things; and that high EQ serves any leader well in the first moment of managing an employee – the hiring process. Assembling a good strong team is key.

Obviously, there’s an advantage in knowing what you’re getting. Kathleen began her career in staffing, so she provides her thoughts on what to look for and red flags, as well as how to recognize emotional intelligence. This all led, of course, to Kathleen being identified as a perfect shared services executive...

Listen to the podcast here:


Latest Webinars

The Real Journal Automation Gap: Why Posting Is Solved but Creation Is Not

2026-03-26

10:00 AM - 10:45 AM EDT

Most finance teams believe journal automation is largely solved. In reality, what has been automated...

From Excel to Control: How Finance Teams Build a Structured, Audit-Ready Close with AI-Ready Foundations

2026-03-05

10:00 AM - 10:45 AM GMT

Many finance teams in growing organisations still rely on Excel for reconciliations, journals, and c...

Next-Gen GBS: Leveraging AI to Lead in the Big Finance Age

2026-02-26

10:00 AM - 11:00 AM EST

As shared services and GBS organizations take on broader mandates and higher transaction volumes, th...

Recommended