Podcast interview with Kathleen Bienkowski, Emory University

Add bookmark

Podcast with Emory University's Kathleen Bienkowski

Episode Overview:

Recorded at SSOWeek, Kathleen Bienkowski joins us and shares that she feels that her psych background has done her a world of good in simply being able to relate to people in shared services.

To that end, Kathleen says that in leadership, having a high EQ – the ability to connect with and relate to others – is one of the most important things; and that high EQ serves any leader well in the first moment of managing an employee – the hiring process. Assembling a good strong team is key.

Obviously, there’s an advantage in knowing what you’re getting. Kathleen began her career in staffing, so she provides her thoughts on what to look for and red flags, as well as how to recognize emotional intelligence. This all led, of course, to Kathleen being identified as a perfect shared services executive...

Listen to the podcast here:


Latest Webinars

Real Results, Real Fast: How Rio2 Built World-Class Finance in 9 Months

2026-12-03

11:00 AM - 11:45 AM EST

Discover how Rio2 built a world-class finance operation across three countries in under nine months,...

From 5% to 74% Touchless: How Motion LP Transformed AP Through Automation and Process Improvement

2026-12-01

11:00 AM - 11:45 AM EST

See how Motion LP increased touchless AP processing from 5% to 74%, cut cycle times and reduced cost...

Beyond the Plateau: Automating the Last 20% of AP Without Losing Control

2026-11-19

03:00 PM - 03:30 PM GMT

Every enterprise AP team hits a version of the same wall: the easy invoices automate quickly, touchl...

Recommended