Podcast interview with Kathleen Bienkowski, Emory University

Add bookmark

Podcast with Emory University's Kathleen Bienkowski

Episode Overview:

Recorded at SSOWeek, Kathleen Bienkowski joins us and shares that she feels that her psych background has done her a world of good in simply being able to relate to people in shared services.

To that end, Kathleen says that in leadership, having a high EQ – the ability to connect with and relate to others – is one of the most important things; and that high EQ serves any leader well in the first moment of managing an employee – the hiring process. Assembling a good strong team is key.

Obviously, there’s an advantage in knowing what you’re getting. Kathleen began her career in staffing, so she provides her thoughts on what to look for and red flags, as well as how to recognize emotional intelligence. This all led, of course, to Kathleen being identified as a perfect shared services executive...

Listen to the podcast here:


Latest Webinars

E-invoicing in GBS - A Roadmap to Efficiency, Accuracy & Transformation

2025-12-11

10:00 AM - 11:00 AM EST

Despite restructuring and technological advancements, invoice processing still suffers from manual i...

Scaling Finance with Confidence: The Path to Smarter AP

2025-12-02

10:00 AM - 11:00 AM EST

David Lloyd Clubs is one of Europe's leading, premium health, fitness, and wellness club chains. Wit...

Healthier Receivables, Stronger Margins: Inside Reckitt’s Global O2C Engine That Pays for Itself

2025-11-24

11:00 AM - 12:00 PM EST

You’ve standardised, outsourced, and automated your O2C process. But if that’s where the transformat...

Recommended