Editor's Pick: my favorite pieces this week

Add bookmark
Can You Pitch the UK as an Attractive Outsourcing Location? If you’ve been hearing your Boards use the words "risk averse" and "customer-focused" more frequently, of late, then you might need to start thinking about how to get your support centers closer to home. While it won’t be easy to unravel a distant captive (who are we kidding?) it is entirely feasible to consider nearshoring for new business, or scope (think digital business, or new markets – anything which does n...

Latest Webinars

From Transactions to Trust: Transforming AP, AR, and Communications into Customer Experience Drivers

2026-06-30

10:00 AM - 10:45 AM EDT

Today's finance leaders are under pressure to improve cash flow, reduce manual work, and adapt to ev...

From Cost Centre to Control Tower: How Platform-Driven GBS is Redefining Enterprise Value in the Age of AI

2026-06-23

02:00 PM - 02:45 PM AEST

Fragmented architectures are holding GBS back. Discover how a platform-driven approach transforms sh...

The Power of Thinking Differently: Why Process Mapping Falls Short in the Age of Agentic AI

2026-06-18

10:00 AM - 10:45 AM EDT

As AI adoption accelerates across Global Business Services, many organizations are repeating the sam...

Recommended