Kellogg's New VP, Global Business Services: Steve Rudderham
Steve Rudderham joined Kellogg on Nov. 28 as vice president, Global Business Services (GBS), reporting directly to Brian Rice, Chief Information Officer and GBS Executive Lead.
Steve joined Kellogg most recently from Accenture, where he was Managing Director and Partner—Global Finance & Accounting Operations Lead. Prior to that, he led similar efforts at First Advantage, Capgemini and GENPACT.
Steve has 20 years of experience developing and leading teams in Europe, the United States, India and Latin America. In his role at Accenture, Steve led a portfolio of 180 clients and 26 delivery centers, including large global brands with highly complex operations.
“Project K, and initiatives such as GBS, are more critical than ever to Kellogg’s future, and Steve has the practical experience, familiarity with service center operations and a proven track record to unlock savings and drive productivity throughout the organization,” said Brian at the time of the announcement.
Kellogg introduced the GBS model in 2013. To date, more than 75 processes have transitioned into the GBS model and there are more than 2,200 employees globally supporting the effort.
Steve now leads Kellogg’s GBS team, which includes service centers in Grand Rapids, Michigan; Bucharest, Romania; and Queretaro, Mexico, as well as teams in the Battle Creek headquarters. He will also work with service providers for the global GBS centers in Manila, Philippines and Mumbai, India as well as other strategic partners.
Steve holds a Master of Science degree in Marketing from the University of Glamorgan, as well as a Master’s Degree in Business Administration from Loughborough University. He has a Bachelor of Science in International Business from De Montfort University, all of which are located in the United Kingdom. He is a certified Six Sigma Master Black Belt – DFSS, Black Belt – DMAIC and Green Belt lead trainer.
“Steve joins Kellogg at an important juncture in the GBS journey,” said Brian Rice. “His significant experience with continuous improvement is exactly what we need as we continue to accelerate the process improvements, continuous improvement efforts and effectiveness of our GBS teams.”