GBS: a true synergy for enabling back-office functions? Or an umbrella brand name for a range of otherwise disperse and different departments?
Global Business Services has been around for over 10 years now, and large multi-nationals such as Proctor & Gamble, Unilever and, more recently, Coca-Cola, have pioneered its development as the natural next step in the shared services journey.
Finance Shared Services was the first to evolve, in the late 1980s, followed by HR shared services in the l...
