HRO Market: Low Deal Numbers Countered by High Contract Values (led by Asia)
The Multi-process Human Resources Outsourcing (MPHRO) market showed a marginal 3 percent compound annual growth rate (CAGR) in 2013 compared to 2012, reaching US$3.3 billion, according to Everest Group’s recent report, Multi-Process Human Resources Outsourcing (MPHRO) – Annual Report 2014: The Times Are Changing. Although 2013 saw the lowest number of deal signings in four years, the average annualized contract value (ACV) per deal was the highest in four years.
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