Talent: Full Steam Ahead with Digital Tools

Add bookmark

Chances are your team represents a wide range of demographics – and today, that means a growing percentage of Millennials.

The Millennial generation is ambitious and wants – even demands – to impact the workplace.

That's one of the key attributes of Millennials, and it's also what is driving a lot of the value they contribute. So take advantage of this by fast tracking their aspirations to grow within your environment.

The key, as we heard at Shared Services and Outsourcing Week Europe, is Collaboration with a “capital C”.  

What this means for you? Build a community-oriented, cooperative environment; and focus less on being managers and team leaders and more on being excellent coaches and mentors.

In addition, things that used not to matter do matter today – like funky, functional workspaces; flexi-working; and modern office layouts. And you should really embrace modern social media and digital tools like Instagram [even Facebook is old-school today; just ask your kids].

Millennials can multitask like no one else – in fact they can multi-multi-task. But don’t view this as a problem. Try measuring their output and you’ll be surprised.

One thing to look out for: smooth the path to collaboration by educating long-term managers and generation X’ers on the value Millennials bring [try partnering them to get the best out of both].

Here's a final tip from Chris Gunning of VEON, who led one of the roundtable discussions on Talent: To get more regular face-to-face time, try walking around the block in multigenerational gangs!

[inlinead]


Latest Webinars

From Shared Services to Intelligent Finance: How Agentic AI Will Transform the CFO Office

2026-11-12

10:00 AM - 10:45 AM GMT

Finance Shared Services have already transformed how organisations deliver accounting at scale. But...

Why Q2C AI Initiatives Fail and How Process Intelligence Fixes Them in a Day

2026-11-10

11:00 AM - 12:45 PM CET

MIT discovered that 95% of enterprise AI projects fail, not because the models are weak, but because...

From Invoice to Pay: Orchestrating the Next Generation of Finance Automation

2026-10-28

10:00 AM - 10:45 AM PDT

Finance leaders are under pressure to modernize accounts payable and Source-to-Pay processes while i...

Recommended