SSON Industry Reports

Staying on top of shifts in the shared services market is key. Start here

This report discusses the key challenges and opportunities to achieving enterprise scale with RPA...

AR automation: “Early Adopter” phase is ripe for acceleration

Driving "user delight" is significantly easier through end-to-end process management, as this report explains

Digital data lies at the heart of processing performance. Failing to adopt advanced technology is now itself a risk

Was COVID-19 a boost for GBS and shared services? Plus: How to ensure the safety of your workforce as offices reopen

Taking business from hindsight to foresight with strategic F&A automation initiatives...

Why is Record to Report still lagging behind other finance processes?

New automation platforms scale reliably through a low-code approach

And why it doesn’t make sense to build your own version when prebuilt, ready to deploy models exist!

What automation opportunities present themselves in 2021, and how will they support the critical need to ensure resilient business services?

Automation technologies have been highly effective in improving process efficiency, but the past years have also spotlighted the high cost of unstructured data. This needs to change.