Malaysia has the Advantage - now it needs to close the deal

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The Everest Group reports strong continued growth in the global sourcing market, which reached ~US$127 billion last year. According to research conducted by Everest, Malaysia is one of the strongest contenders for the Asian region, due to its unique value proposition in terms of multi-lingual, multi-cultural capabilities, significant expertise, and supportive government bodies. It is well established to support both voice-based and non-voice work (F&A and application services). The market is a...

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