Lufthansa Leads the Way with Global Support Services

Astrid Hartman
Posted: 08/13/2014

Regional centers to drive standardization and cost savings across four functions "The multi-tower approach was core to the project design and setup. It was important to us that we made a clean break with the past, where Shared Services was not mandated and where business units felt free to renegotiate with the service centers. We wanted

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Astrid Hartman
Posted: 08/13/2014

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