Global Location Trends: More SSOs Setting Up in Key Markets

Patsy Van Hove

A new approach to structuring services delivery capabilities is transforming the shared services industry Each year, IBM publishes a Global Location Trends report describing the latest trends on where companies are locating their (new) operations around the world, and what drives these decisions. General trends for the past year indicate that in response to rapidly changing markets, technologies and operating conditions, it has become more important than ever for companies to strategically...
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