Going offshore? Consider this first.

Sharon Melamed

As the march of globalisation continues, more and more companies are looking to "go offshore", to take advantage of global talent pools, best practice and lower costs. The question for many is not "should we?" but "how should we". For beyond the glamour of elite frequent flyer clubs and multi-cultural team conferences, there are a variety of offshore market entry models ranging from establishing a captive centre to end-to-end outsourcing to a third party vendor – and everything in betwee...
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