D6 2011 – Ricardo Langwieder-Gorner – EXL
Pricing models need to change to reflect the evolution in sourcing markets. An evaluation of recent outsourcing contracts signed by German companies highlights a trend towards more sustainable relationships, reflecting collaboration and trust between buyers and providers. Translated to pricing models, this means less focus on historical prices [for example, FTEs] and instead a focus on how the business is impacted.?