sourcing
The State of GBS in 2023 and Beyond
December 09 by SSO NetworkThe GBS model remains the Holy Grail of shared services – and it is holding up admirably to all the disruptions
Global State of the Shared Services & Outsourcing Industry Report 2022
February 24 by SSON Industry ReportsStaying on top of shifts in the shared services market is key. Start here
Separating the Wheat from the Chaff
October 05 by Canda RozierAs we move towards 2022, procurement leaders will be pressed harder than ever to focus their time, budget, and resources on initiatives that impact the bottom line, which deliver against key business...
Play Nice, Outsourcing Providers. There will be life after COVID-19
April 14 by Deborah KopsOutsourcing providers have in part excelled, in part disappointed. How will this play out?
IA and the Future of Procurement & Strategic Sourcing
April 02 by Canda RozierThe first in a series of articles about Intelligent Automation and its impact on modern Procurement and Strategic Sourcing practices
Coronavirus and Global Services Delivery: Real Impact or Temporary Imposition?
March 03 by Deborah KopsWill our first modern Disease X call into question the way we’ve designed and operated enterprise business services – IT and business processes – for over 25 years?
What's Next in BPO for Finance?
January 11 by SSON Industry Reports7 trends that will define the age of automated sourcing
How to Succeed With Shared Services in Today's World
September 18 by Pedro MoreiraIf you have questions about the future of your shared services job, GBS, skill sets, robotics, outsourcing model, etc – don't miss this incredible interview with two of the industry's greats!
The 16 Best Articles of 2016
December 19 by SSONThe most important themes covered by my favorite articles of 2016...1. Cockpit ManagementThe Future of Shared Services: an Automated DashboardFor Reliance Industries, shared services is not about labo...
New Era Heralds Nearshore Advantage for UK Plc
December 14 by The Shared Services & Outsourcing Network EditorToday's core challenges are talent availability and scaling. The UK offers "nearshore" solutions to both for European organisations. Get a detailed analysis of UK locations and the key advantages...
Trends in Sourcing
September 02 by Ian HerbertInterview with Ian Herbert, Loughborough University, School of Business and Economics – deputy Director Centre for Global Sourcing and Services Question: Which sourcing trends has your r...
The Power of a Digital and Customer-centric Mindset
December 23 by Tom ZbarenThere are a number of factors that will contribute to breaking the status quo and engaging with SMEs. Some of these include: value-based pricing; integrating technology with services to provide a...