The more things change the more they stay the same.
I was reminded of that when I got a call from my old friend, Ira Fialkow (now at Peeriosity), earlier this week. He had been clearing out files and came across the brochure for SSON’s very first shared services event that we ran in Boston, in July of 1997. The conference was chaired by Leland Forst of Amherst and widely hailed as a new strategy for business success.
What I found interesting was that, from the start, we were p...
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