The SSON Daily News: September 28th, 2015

September 28th, 2015 Capgemini and Unit4 partner to provide SaaS services The partnership strengthens Capgemini’s BPaaS solution and further expands its technology alliance portfolio offering large enterprises access to more agile back office solutions in the cloud. Recent research into the healthcare IT outsourcing market that will be worth $50.4 billion by 2018 The market for this report has been segmented by application and by industry. The application market is further classified as provider IT outsourcing, payer healthcare IT outsourcing, life science healthcare IT outsourcing, operational healthcare IT outsourcing, and infrastructure healthcare IT outsourcing. September 24th, 2015 Outsourcing moves from Poland to Asia and eventually to robots The trend is likely to gather pace, as offshore centres emerge in places such as the Philippines and Sri Lanka, offering greater scope in terms of timezone flexibility and wage costs. Neocortex Artificial Intelligence Provides Flexibility for DePeuter Packaging Solutions' Robotic Systems DPPS has 15 years of expertise in providing process control automation. They are experts in SCADA, PLC real-time systems, and retrofitting these technologies into existing systems. This led to the introduction of their INFINITE software platform for real-time control, data logging and archiving. They are known for their superb customer service and support worldwide. CINDE Announces: Bosch Starts Its First Service Center in Costa Rica The site will provide business support in finance, accounting and technical operations for the Bosch Group in North America as well as technical support for Bosch external customers. It is expected to create up to 300 jobs by the end of 2016. September 15th, 2015 Vodafone India in talks to renew Rs 6,600-crore outsourcing contract Vodafone India has started talks with software major IBM for renewal of a $1 billion (Rs 6,600 crore) outsourcing contract that is set to expire in June 2016, while also sounding out Wipro, Tata Consultancy Services, Infosys and Tech MahindraBSE, two people familiar with the matter said. Healthcare RCM Outsourcing Market in the US 2015 review, research, size, share, industry analysis, trends and forecast 2019 Healthcare RCM Outsourcing Market in the US to grow at a CAGR of 15.51% over the period 2014-2019. The Report "Healthcare RCM Outsourcing Market in the US" has been prepared on the basis of an in-depth Healthcare RCM Outsourcing Market in the US analysis with inputs from team of industry experts. U-M Announces $100 Million Data Science Initiative The $100 million Data Science Initiative (DSI) will establish the Michigan Institute for Data Science (MIDAS) to lead research and education as well as collaborate with industry—with a particular focus on the automotive, advanced manufacturing, chemical, finance, healthcare, and pharmaceutical sectors. September 11th, 2015 Tech Mahindra to raise headcount to 5,000 in Bhubaneswar IT services and outsourcing company, Tech Mahindra plans to ramp up capacity at its Bhubaneswar centre to 5,000, up from the existing 1,600. OneSource Virtual Expands In Ireland Dallas-based business process outsourcing provider OneSource Virtual said Wednesday that it is expanding its operations, and is opening up a new facility in Derry, Ireland. According to the company, the new center will create approximately 290 jobs in Ireland by the end of 2017. Wipro and BlackLine partner for financial software solutions Wipro, a global information technology, consulting and business process services company, has announced a partnership with BlackLine, an Enhanced Finance Controls and Automation (EFCA) software provider. Navitas introduces innovative regulatory process outsourcing model Regulatory process outsourcing is an emerging solution for global companies. To address the new regulatory landscape, Navitas has integrated industry insights from its Nets in the regulatory domain and its Technology capabilities and partnerships, into a unique and innovative suite of process outsourcing services for Life Science companies under the banner 'Process Outsourcing enhanced by Technology.' September 9th, 2015 Microsoft unveils SaaS security provider acquisition and Dynamics 2016 Microsoft today announced the acquisition of Adallom as well as the availability of the 2016 edition of the Microsoft Dynamics CRM, slated within the next three months. BMC Enters Big Data Analytics Market With Introduction of TrueSight Intelligence Today, BMC, the leader in software solutions, introduced TrueSight Intelligence, a cloud-based big data analytics platform that collects and analyzes IT, business, and operational data, from virtually any source, enabling fast, data-driven decisions for digital service improvement and innovation. WNS adds PE to its global flagship sites The Eastern Cape city of Port Elizabeth is fast gaining momentum to become the once-prosperous business hub it used to be, with the establishment of two Industrial Development Zones (IDZs) aimed at generating local and foreign direct investment. September 8th, 2015 RITEQ acquires SeeMoreData to launch RITEQ Analytics According to RITEQ managing director, David Kroser, the acquisition is a move that will leverage Big Data analytics technology to create new revenue streams for RITEQ, and will respond to both the market and RITEQ’s customers’ need for business analytics integrated with a workforce management solution. Borough announces £34m outsourcing deal Burnley Council, Lancashire, has awarded a 10-year, £34m contract to business process outsourcing firm Liberata in a deal expected to save the council £8m over the decade. The deal covers both frontline and back office services, and involves the transfer of about 120 jobs – more than a third of the council workforce – to the private sector. CIMA and The Hackett Group launch first life long learning program for global business services and shared services sector his follows the announcement of a strategic collaboration between both companies earlier this year. To further their collaboration and support of the GBS sector, CIMA and The Hackett Group are formalizing their partnership with the creation of a new professional body, the Association of Certified Global Business Services Professionals. September 7th, 2015 Beyond Connectivity: IBM IoT Platform Will Also Offer Data Analytics Services IBM made a splash in the news last February when it announced a partnership with with British chip maker ARM for the launch of the "ARM mbed IoT Starter Kit". which allowed entrepreneurs and small businesses to easily and affordably access the fully managed, cloud-hosted service of the IBM IoT Foundation. Etihad Airways implements new SAP procurement solution Etihad Airways’ Procurement and Supply Management (P&SM) department has implemented SAP’s cloud-based Ariba solutions in order to support its future expansion, the airline announced on Sunday. Philippine BPO Firm Callbox Plans USD1m Expansion in Iloilo City Business process outsourcing (BPO) firm Callbox, one of the original BPO companies, to invest in Iloilo City, is investing an additional Php50 million to expand its operations in the city. Global Business Services experts reach out to graduates In an effort to redefine this image and to educate future talent on the large potential in the GBS industry, Multimedia Development Corporation (MDeC), the main body championing this industry, organised their annual coffee chat session reaching out to graduates. September 4th, 2015 CaseNEX and Longleaf Solutions Join Forces Supported by New Investment from LLR Partners Combining the companies’ highly complementary product portfolios, including BaselineEdge and DataCation, creates a leading provider of student data analytics, classroom management, teacher professional development and parent communication solutions. Tectonic Acquires Archipelago IS to Become the Leading Insight to Action Consulting Firm in the US This acquisition positions Tectonic as the leading consulting and solutions firm focused in the big data ecosystem, analytics, strategy advisory services, CRM and marketing technology across all clouds. BIS shuns Steria HR and payroll shared services centre A leading innovator and global supplier of technologies that improve the safety and efficiency of commercial vehicles, today announced the opening of a new 65,000 square foot facility in Chennai, India that will enable WABCO to significantly expand its software engineering and shared services capabilities. September 3rd, 2015 Hyderabad could be the hub for pharma products outsourcing Big pharma companies were now oustsourcing even manufacture of formulations unlike in the earlier days when only bulk drugs manufacturing used to be outsourced. A recent study by Assocham-EY revealed that pharmaceutical outsourcing market accounts for 75 per cent of the country’s total medical process outsourcing business, which is pegged at $3.3-4.2 billion. . How Pune-based Cloudmoyo is leveraging big data analytics and cloud to help modern businesses increase productivity CloudMoyo was launched in April 2015 when Pune-based startup Icertis providing ERP-surround solutions, spun its cloud solutions and services business into this new company. CloudMoyo was developed under Microsoft cloud technology. It focusses on the development and operation of digital solutions at the intersection of cloud and analytics. The company develops strategy and lead execution to deliver field-tested applications that help modern enterprises thrive. September 2nd, 2015 How Vodafone, RCom, Aircel & MTS use Big Data, analytics to reduce customer churn and increase ARPUs Telecom operators including Vodafone, Reliance Communications, Aircel and MTS India are investing in technologies such as big data and analytics amid growth in data consumption as they look to retain subscribers and increase revenue per user. Tampa wins Johnson & Johnson shared services North American HQ Johnson & Johnson will locate its North American shared services headquarters in Tampa.The Tampa-Hillsborough Economic Development Corp. on Thursday said the company (NYSE: JNJ) will create 500 jobs over the next three years and invest $23.5 million in the facility. IMS Launches New Business Center with Comprehensive Analytics and Reporting Capabilities for Usage-based Insurance Intelligent Mechatronic Systems (IMS), a leading connected car company, released their new Business Center with a powerful suite of program analytics and reporting tools made possible through a technology integration partnership with Pentaho, a leading data integration and business analytics company. VMware Survey: Companies Keen To Adopt Mobile Business Processes The VMware Inc. acquisition of AirWatch, a company that made enterprise mobility management (EMM) software, has been an unqualified success. It's been so successful, in fact, that CEO Pat Gelsinger, in an e-mail Q&A with Virtualization Review, called business mobility one of his company's three most important revenue generators going forward. You may also like... The SSON News: May 2015 The SSON News: April 2015 The SSON News: March 2015 The SSON News: February 2015 The SSON News: January 2015

The SSON Daily News: September 28th, 2015

To continue reading this story get free access

Upcoming Events

From Cost Centre to Control Tower: How Platform-Driven GBS is Redefining Enterprise Value in the Age of AI

Why Your AI Costs More Than Your Workforce and How AI Employees Change the Equation

From Transactions to Trust: Transforming AP, AR, and Communications into Customer Experience Drivers

Through Trust and Governance: How AI Agents are Redefining Accounts Payable

Why Shared Services and GBS Transformation Stalls and How to Overcome Change Fatigue

How AI-Native Accounts Payable Is Changing the Finance Function

Follow Us

Latest Webinars

From Legacy to Cloud ERP: How Victrola Transformed Finance with SAP

From Visibility to Action: How Finance Risk Intelligence is Transforming Modern Finance Operations

The AP Automation Reality Check: What True Intelligent Automation Looks Like Inside D365

Recommended

European State of the Shared Services and Outsourcing Industry Report 2018

Australia & New Zealand Market Report 2018

Shared Services in Europe 2018: Millennial Talent, Digital Disruption & Customer...

What’s In Store for Malaysian Shared Services 2018?

The Malaysian Market Report 2018

Become a Next Generation Leader

Examining Current Trends in US Higher Education Shared Services Centers

Shared Services in the Middle East: 2018 Trends & Cost Comparisons

How do you compare Shared Services salaries across global locations?

The end of Shared Services as we know it?

SSO Week APAC Digital 2017: A Free Online Event for Shared Services

SSON Global Shared Services Salary Market Report 2017

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY

The SSON Daily News: September 28th, 2015

To continue reading this story get free access

Upcoming Events

Follow Us

Subscribe to our Free Newsletter

Latest Webinars

Recommended

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY