Shared Services & Outsourcing Week 2011!

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SSON: Jonica, could you explain your role at UGL Shared Services to us? JP: I manage the Shared Service Organization for UGL Ltd in North America. My primary clients are UGL Unicco, a facility service provider and UGL Equis, a commercial real estate brokerage and transaction management provider. We manage the Order-to-Cash, Procure-to-Pay, and Hire-to-Retire processes for these companies. This includes the functional areas of procurement, accounts payable, customer contract administration, c...

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