I have recently been running a lot of workshops for Senior Shared Services Leaders in GBS, Finance, HR, Procurement and IT, across the APAC region in which we’ve been discussing different aspects of setting up and running effective Shared Services. I always try to come up with simple anecdotal examples, especially from my time in the Navy, to make the lessons more meaningful. While speaking to a Senior Finance Shared Services Leader recently, we joked about the similarities between a...
