SSON Glossary: Process Mining
Process mining is the technique of discovering, monitoring, and improving business processes by collecting real-time data from company forms and event logs.
Weighing Up The Pros & Cons Of Process Mining
January 24 by Beth Brown
For many organizations, process mining can be an invaluable strategy to streamline business processes. Although it can help understand day-to-day activities and identify inefficiencies, organizations...
Navigating the Future of Work
February 14 by Evan Beebe
This report aims to share what the FoW will look in the years to come and how these changes will affect people, data, and processes. It will dive into the solutions allowing businesses to navigate thi...
Automation in GBS: The Pivotal Importance of the Right Mindset
December 07 by SSO Network
Process automation is a critical step in the life cycle of GBS maturity. Properly managed, it can increase competitiveness, efficiency, and offer great value for the business’ customers
A Beginner's Guide to Process Exploration Tools
October 18 by Evan Beebe
As many shared service practitioners are aware, the most difficult stage of the automation journey can typically be the beginning. This guide is meant to help you understand how to begin that journey.
Process Exploration Tools Explained
September 23 by SSON Editor
Download this infographic for everything you need to know about process discovery, process mining, and task mining.
Guide to Starting your Process Mining Journey
September 24 by Shared Services & Outsourcing Network
This guide explores the best way to bring Process Mining into your organization
Empower Procurement through Intelligent Process Mining
July 21 by Shared Services & Outsourcing Network
700 businesses are already using intelligent Process Mining to drive down procurement costs ... Why not join them?
