One of the advantages of outsourcing versus having a captive shared service centre (SSC) is that someone else can do the financials. The supplier will send you an invoice for the work done – and if you are a global organisation, they will send an invoice per country, and no one has to worry about cost allocations, cross charging or any of the other financial manoeuvrings that can occur when you have a captive SSC. Something you might want to include in a business case for outsourcing versu...
