10 things to Include in an RFP for Robotic Process Automation

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[Or: how to get the most out of robotics by writing a watertight Request for Proposal] Robotic process automation is one of the new and exciting solutions that have evolved out of the trend to service delivery automation. It is so new, in fact, that there are as yet few bona fide case studies to showcase. However, momentum is growing and with more and more providers jumping on the RPA bandwagon, it’s the perfect opportunity to clarify what should be included in an RFP to cover all...
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