The Crowded Cloud – or, why I think crowdsourcing will change the nature of shared services – one day!

When I hear something exciting I can’t keep it for myself, and it's one of the perks of my job that I am lucky enough to speak with a lot of very clever people who are doing exciting things. As I was researching my blog on branding, last week, I called Jon Hanley, who’d written a piece on the subject a few years back, to get an update. I also asked him if there were any significant trends he’d come across recently, as Director of Project Delivery Services at BestBuy. Yes,...
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