SSON announces 2013 Australasian Shared Services & Outsourcing Excellence Winners in Melbourne

The Shared Services & Outsourcing Network (SSON), the largest and most established community of shared services and outsourcing professionals, has announced the winners of their Shared Services and Outsourcing Excellence Awards for Australasia.

SSON's annual Shared Services Excellence Awards honour, recognise and promote both captive and outsourced shared services that demonstrate winning practices. These awards form the industry benchmark in terms of best practice and business excellence. Over 300 professionals from the industry attended the ceremony last night (Tuesday 21 May) at the Pullman Hotel, Melbourne to see the winners revealed as:

Excellence in Improvement and Innovation - WIPRO
Excellence in Value Creation – MERCK
Excellence in Culture Creation - SA GOVERNMENT
Excellence in People and Communication - NSW BUSINESSLINK
Excellence in Customer Service - SILVER CHAIN

The 2013 judging panel represent an esteemed group of Shared Services professionals:

Coretta Bessi, Shared Services Manager BlueScope Steel

Neil Padley, Executive Consultant Transaction Services, Virgin Australia

Sanjay Singh, CIO Asia Pacific, P&G

Charles Gray, Divisional Director Financial Services, Macquarie Group.

The People's Choice Award for Personal Contribution to the Industry was presented to Albert Olley, CEO for NSW BusinessLink. Albert was praised by the voters as being a "visionary leader, who has not only transformed the business but brought the organisation to the forefront of Shared Services".

On winning the award, Albert described the experience as "overwhelming to be put out there and chosen by your peers as thought leading in this space, it's a real recognition for all the hard work we've put in to challenge ourselves, we didn't want to tweak or adjust, instead set the bar high for ourselves and then we went for it".

The SSON Excellence Awards are held annually during Shared Services and Outsourcing Week, for more information visit See Awards photos on Flickr.

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Alex Holderness
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