Sourcing Models/Strategy
SSOs & Small Entities (Chapter 6): Conclusions on Migration Case Study
January 20 by Pedro MoreiraThis article is part of an on-going series by Pedro Moreira, based on his experience at Siemens’ Shared Services operation, where one of the projects he ran was a migration within the company&...
Best of the New Year's SS&O News You Need to Know...
January 08 by SSONAll the SS&O News that's fit to print [and to read!] NASA Shared Services Center at Stennis will administer contract The Sun Herald NASA has awarded a contract to Science Applications I...
Building a Case for Reshoring: Total Cost of Ownership and Beyond
December 01 by SSON EditorAs organizations increasingly question the value of offshoring (due in large part to rising wages and the adoption of automation) the concept of reshoring is gaining favor both as a solution to addr...
Is it Time to Reconsider 'Nearshore'?
November 11 by SSON EditorIntroduction There is no denying the continued validity of shared services as a business value enabler. However, today the focus is on leveraging technology to replace FTEs and at the same time pr...
SSON's 2016 State of the Shared Services Industry [Member Survey]
November 06 by SSON EditorEach year we run an extensive survey in which we poll our global members on how they are positioning themselves to deliver sustainable shared services. Last year we focused on 5 global trends imp...
Re-thinking Outsourcing (or: Re-insourcing)
September 17 by The Shared Services & Outsourcing Network EditorMichelle Luck has an interesting job: she manages, among other things, the Manilla based Finance & Accounting hub that Relx (formerly Reed Elsevier) set up in 2014 to "re-insource" services previous...
Trends in Sourcing
September 02 by Ian HerbertInterview with Ian Herbert, Loughborough University, School of Business and Economics – deputy Director Centre for Global Sourcing and Services Question: Which sourcing trends has your r...
A New Model for "Offshore Outsourcing" –Â Managed Operations
August 24 by SSON EditorThere are usually two options when a firm considers setting up operations outside their own region; outsource the work or go offshore by themselves. While the primary reason for going offshore has...
Offshore, Evolved: 5 Reasons Managed Operations are the New Outsourcing
August 21 by The Shared Services & Outsourcing Network EditorThere are usually two options when a firm considers setting up operations outside their own market: outsource, or go offshore by themselves. This offshore outsourcing vs. offshore incorporating de...
Nordics Time has Come: Why Shared Services is Taking Off
August 14 by The Shared Services & Outsourcing Network EditorWhile there has been a consistent trend towards centralizing support services in a "smarter" format across the globe, certain regions have maintained their own, separate trajectory. The Nordic regio...
Latin America Shared Services: 5 Mega Trends Disrupting Service Delivery
August 13 by The Shared Services & Outsourcing Network EditorHow well are SSOs preparing for the five mega trends that are disrupting service delivery around the globe? That's the question we asked SSON’s global members in our Annual State of the Shared...
Asia Shared Services 2015 Survey: 5 Mega-trends
August 13 by The Shared Services & Outsourcing Network EditorAs innovations around technology and increasingly global footprints have released shared services from the traditional transactional focus of their role, more and more are reporting improved perform...